Configuring OpenVPN on Mac, iPad and iPhone

We offer OpenVPN as an alternative to PPTP and L2TP VPN protocols.

If you’ve struggled to connect using PPTP and L2TP it might be because your network doesn’t support them, so it’s worth trying OpenVPN.

Unfortunately operating systems don’t usually support OpenVPN in the same way that they support PPTP and L2TP so you’ll need to install a third-party OpenVPN app. We recommend OpenVPN Connect for iPhone / iPad and we offer our own Go OpenVPN for Mac. Here’s how to get set up…

< Back to knowledgebase

OpenVPN on Mac

1. Click here to download Go OpenVPN

2. Open the downloaded file and double-click the Go OpenVPN icon

  

3. Open your VPN app (Global VPN / UK VPN / US VPN / VPN Asia) and click the blue ‘connect’ button

4. Click “Click here to configure an OpenVPN connection”. You’ll be given a 8-digit configuration code – copy this

5. Return to Go OpenVPN. You’ll be prompted to enter your configuration code

6. Your profile will have been configured. Click ‘Connect’!

 

7. To change servers at any time, simply select a different one from the drop-down menu in Go OpenVPN before you connect

OpenVPN on iPhone / iPad

1. From the App Store, download OpenVPN Connect

 

2. Open your VPN app (Global VPN / UK VPN / US VPN / VPN Asia), scroll down and tap ‘Subscription’

 

 

 

 

3. Tap ‘reconfigure device’ then select a VPN server

 

 

4. Follow all prompts to install PPTP and L2TP profiles as when you first installed your VPN app

 

5. When your PPTP and L2TP profiles have been reconfigured you’ll be returned to a page with a link “Optional: Install OpenVPN Config” – select the link

 

6. You’ll be taken through a similar profile installation process – accept all prompts

 

7. To connect, open the OpenVPN Connect app and tap the ‘Connect’ switch

 

 

8. If you’d like to change servers later on the easiest way to do so is to edit your profile in OpenVPN Connect and change the server name for one of the list further down this page.

Frequently asked questions

Ping times shown on the application’s Select Country screen indicate which VPN server has the fastest connection to you, so choosing a server with a low ping time is a good start.

However, when it comes to downloading content quickly there are quite a few variables. What you want is the fastest route from your location to the server that hosts the content you need to access, but it’s sometimes hard to know which connections will be the best.