Budget VPN for iPhone & iPad: Support and FAQ

Easy. The main page of the app has a blue ‘account’ button, select that and you’ll be given the opportunity to create an account enabling you to log in on other devices.

Tap the ‘new account’ link to create your account, then use your email address and password to log in from another of our apps and / or on a different device.

To use Budget VPN via OpenVPN on your iPhone / iPad you’ll first need to install OpenVPN Connect from the App Store.

Open the Budget VPN app and go to Subscription > Reconfigure. Follow the prompts so that your main PPTP and L2TP profiles are installed, then you’ll see the Budget VPN configuration web page – click the “Install OpenVPN Config” link and follow the prompts.

When your profile has been installed you’ll be able to connect via the OpenVPN Connect app.

Click here for full step-by-step instructions

Our network doesn’t support usage of BitTorrent and peer-to-peer file sharing. Traffic is automatically checked and if BitTorrent packets are detected the user account will be automatically blocked.

Sometimes you don’t even need to be actively using peer to peer – if you have a BitTorrent client installed it might send a small amount of traffic in the background occasionally and that would be sufficient to block your VPN account, so we recommend uninstalling BitTorrent software while using our VPN service.

Please also be aware that some other software has BitTorrent clients built in, a good example being Torch web browser.

If your account is blocked you can easily unblock it by opening the Global VPN app and clicking the link:

It is possible to use your Budget VPN subscription on Windows and Android. If you haven’t already, first you need to create a Flow VPN user account:

1. In Budget VPN, tap the blue ‘account’ button
   
2. Enter your email address and a password of your choice
   
3. Select ‘New account’ then enter your password again
4. Select ‘Create Account’
5. Go to the Flow VPN client area and log in with your email address and password
6. You’ll be sent an email. Click the link in the email to verify your email address.
7. You’ll be taken to your Flow VPN client area. Select a server location, then click the Windows or Android button for configuration instructions.